:root {
  color-scheme: light;
  --bg: #f5f7f4;
  --ink: #17201b;
  --muted: #5c6760;
  --line: #d8dfd8;
  --panel: #ffffff;
  --panel-alt: #eef3ee;
  --green: #2f6f4e;
  --green-2: #d9eadf;
  --blue: #285a8e;
  --blue-2: #d9e7f5;
  --red: #9b2f36;
  --red-2: #f4dddd;
  --amber: #8c5b16;
  --amber-2: #f5e7ce;
  --shadow: 0 18px 45px rgba(25, 36, 31, 0.1);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-width: 320px;
  background: var(--bg);
  color: var(--ink);
  font-family: Arial, Helvetica, sans-serif;
}

button,
input,
select,
textarea {
  font: inherit;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 22px 32px;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.86);
  position: sticky;
  top: 0;
  z-index: 10;
  backdrop-filter: blur(14px);
}

.topbar h1,
.section-heading h2,
.section-heading h3 {
  margin: 0;
  letter-spacing: 0;
}

.topbar h1 {
  font-size: 24px;
}

.eyebrow {
  margin: 0 0 5px;
  color: var(--green);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0;
  text-transform: uppercase;
}

.activation {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  min-height: 36px;
  padding: 0 12px;
  border: 1px solid var(--line);
  background: var(--panel-alt);
  color: var(--green);
  font-weight: 700;
}

.dashboard-controls {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.dashboard-controls select {
  min-width: 210px;
}

.pulse {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #2fa866;
  box-shadow: 0 0 0 5px rgba(47, 168, 102, 0.14);
}

.shell {
  display: grid;
  grid-template-columns: minmax(360px, 0.82fr) minmax(520px, 1.4fr);
  gap: 20px;
  padding: 20px;
  max-width: 1520px;
  margin: 0 auto;
}

.intake-panel,
.dashboard {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.intake-panel {
  padding: 20px;
  align-self: start;
}

.dashboard {
  padding: 20px;
  min-width: 0;
}

.section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 16px;
}

.section-heading.tight {
  margin-bottom: 10px;
}

.script-strip {
  display: grid;
  gap: 6px;
  padding: 12px;
  margin-bottom: 16px;
  border-left: 4px solid var(--green);
  background: var(--green-2);
  color: #1d3d2c;
  line-height: 1.4;
}

.activation-context {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 14px;
}

.activation-context div {
  display: grid;
  gap: 4px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel-alt);
}

.activation-context span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.activation-context strong {
  overflow-wrap: anywhere;
}

.intake-form,
.field-grid {
  display: grid;
  gap: 13px;
}

.field-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 700;
}

input,
select,
textarea {
  width: 100%;
  min-height: 38px;
  border: 1px solid #cbd5ce;
  border-radius: 6px;
  padding: 8px 10px;
  color: var(--ink);
  background: #fff;
}

textarea {
  resize: vertical;
  line-height: 1.45;
}

.form-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.primary-button,
.ghost-button,
.icon-button {
  min-height: 38px;
  border-radius: 6px;
  border: 1px solid transparent;
  cursor: pointer;
  font-weight: 800;
}

.primary-button {
  margin-left: auto;
  padding: 0 16px;
  background: var(--green);
  color: #fff;
}

.ghost-button,
.icon-button {
  padding: 0 12px;
  background: #fff;
  border-color: var(--line);
  color: var(--ink);
}

.icon-button[aria-pressed="true"] {
  background: var(--red-2);
  border-color: #e4a4a9;
  color: var(--red);
}

.check-row {
  display: inline-flex;
  align-items: center;
  grid-auto-flow: column;
  gap: 8px;
  min-height: 38px;
}

.check-row input {
  width: 16px;
  min-height: 16px;
}

.timestamp {
  color: var(--muted);
  font-size: 13px;
}

.metrics,
.queue-grid {
  display: grid;
  gap: 12px;
}

.metrics {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 14px;
}

.metric,
.queue,
.case-row,
.case-detail {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.metric {
  padding: 13px;
  min-height: 82px;
}

.metric strong {
  display: block;
  font-size: 26px;
  margin-bottom: 5px;
}

.metric span,
.queue span,
.case-row p,
.case-detail p,
.kv span {
  color: var(--muted);
}

.queue-grid {
  grid-template-columns: repeat(5, minmax(120px, 1fr));
  margin-bottom: 16px;
}

.queue {
  padding: 12px;
  min-height: 86px;
}

.queue strong {
  display: block;
  margin-bottom: 8px;
}

.queue .count {
  font-size: 24px;
  color: var(--blue);
  font-weight: 800;
}

.workbench {
  display: grid;
  grid-template-columns: minmax(300px, 0.9fr) minmax(340px, 1.1fr);
  gap: 16px;
  min-height: 420px;
}

.case-list-wrap {
  min-width: 0;
}

.case-list {
  display: grid;
  gap: 10px;
  max-height: 620px;
  overflow: auto;
  padding-right: 3px;
}

.case-row {
  width: 100%;
  padding: 13px;
  text-align: left;
  cursor: pointer;
}

.case-row.selected {
  border-color: var(--green);
  box-shadow: inset 4px 0 0 var(--green);
}

.case-row-header {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.case-row strong {
  overflow-wrap: anywhere;
}

.case-row p {
  margin: 0;
  line-height: 1.35;
}

.badge-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 8px;
  border-radius: 999px;
  background: var(--panel-alt);
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.badge.high,
.badge.urgent {
  background: var(--red-2);
  color: var(--red);
}

.badge.medium {
  background: var(--amber-2);
  color: var(--amber);
}

.badge.low {
  background: var(--blue-2);
  color: var(--blue);
}

.case-detail {
  padding: 16px;
  min-width: 0;
}

.case-detail h3 {
  margin: 0 0 8px;
  font-size: 20px;
}

.case-detail p {
  line-height: 1.45;
}

.detail-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin: 14px 0;
}

.kv-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 14px;
}

.kv {
  display: grid;
  gap: 4px;
  padding: 10px;
  background: var(--panel-alt);
  border-radius: 6px;
}

.kv strong {
  overflow-wrap: anywhere;
}

.empty {
  padding: 24px;
  border: 1px dashed var(--line);
  border-radius: 8px;
  color: var(--muted);
  text-align: center;
}

@media (max-width: 1120px) {
  .shell,
  .workbench {
    grid-template-columns: 1fr;
  }

  .intake-panel {
    align-self: stretch;
  }
}

@media (max-width: 720px) {
  .topbar {
    align-items: flex-start;
    flex-direction: column;
    padding: 18px;
  }

  .shell {
    padding: 12px;
  }

  .field-grid,
  .metrics,
  .queue-grid,
  .activation-context,
  .kv-grid {
    grid-template-columns: 1fr;
  }

  .primary-button {
    margin-left: 0;
    width: 100%;
  }
}